We deliver fresh flowers throughout
through a local FLORIST in South Africa
and thank you for using the Flower Shop for your
deliveries of flowers and gifts in South Africa.
Shop promotes and uses local Florists and agents
for your deliveries of flowers and gifts in South
Shop will do their utmost to deliver your gift
timeously, but we cannot guarantee the delivery
at a specific time.
Items pictured may vary in design or appearance
due to seasonal availability and design interpretation.
If a particular flower, product or container is
unavailable, an item of similar quality and value
will be substituted. In every case professional
attention will be given to your order to ensure
that it is as similar as possible to the requested
order. Quality will not be compromised.
Deliveries take between 1-5 working days.
- Same day delivery if placed before 12 noon (GMT
+2), unless stiplated. Same day deliveries can
be impacted by the non availability of the recipient
or other factors beyond our control. We will keep
you informed of events which could impact your
delivery, should any arise.
are as shown. Regrettably we do not accept deposits
from non South African banks.
areas are those within the reach of the local
agent, should the delivery area be outside of
that radius we will contact the recipient to come
and take delivery of the purchase. The delivery
charge will be included in the value of the purchase.
you submit your credit card number, make sure
that the padlock symbol in the status bar of your
browser indicating that your information is secured
and encrypted and not visible by anyone else is
displayed. Placing your mouse cursor over the
padlock should give you a message similar to this
: SSL SECURED (128BIT), Authenticated by Equifax
Secure Inc., or maybe Authenticated by Thawte
Consulting cc. Submitting your credit card details
where the site is not secured is strongly not
also take telephonic orders as we understand that
very often speaking to a real person is preferable
to speaking to a machine. Please feel free to
phone your order in. Calling outside of South
African business hours is unlikely to reach a
human operator, however email is monitored. IT
people dont need sleep, ask anyone.
do not offer our services or databases to tracing
agencies, please do not even ask.
e.g. I am looking for my Uncle Simon, who I last
saw in <insert town of preference here>
because I want to send him some Flowers, give
me his address and then I will order.
to the very often asked question, are you
in <insert town of preference here>?
Yes and no!
Yes because we likely do deliver to <insert
town of preference here>, through chosen
No because we are an internet based company
and our presence is chiefly on the internet.
is an Internet Florist? The internet started
as a means of communication. And that is what
it is. Think telephone, but you can do more
than talk. Before long people realised you
could conclude business deals on the internet
and accept credit cards in payment. Well it
wasnt long and everyone was looking to broaden
the range of business as they knew it. This
is one of the fastest growing arenas at the
moment, if not the fastest. Also one of the
more expensive to setup and maintain. Enter
the internet florist. To begin with, a florist
who knew a bit about the complexities of IT,
or knew someone else who did. Later companies
who specifically create and manage web content
and as the delivery vector, the florists who
know a lot about floristry. Simple realy,
to plough a field you use a tractor, not a
Are we physically in South Africa?, Yes!
Do we deliver, personally or through chosen
Are we open 24-7-365?
Because of the Internet Flowershop.co.za is
open 24 hours per day, 7 days per week and
365 days per year. Through the Internet we
can take orders 24-7-365. Our delivery limitations
are listed elsewhere on the site. However,
generally during week days there are 2 delivery
slots, pre Lunch and pre closing. ie Morning
and Afternoon. Saturdays have a morning delivery
slot only. Public holidays are not available
for deliveries. Where we attempt to deliver,
on request, outside of these times, we do
so as a courtesy to accommodate customer needs.
We do not guarantee or offer this service.
We cannot take responsibility for Internet
unavailability. If the Internet is down, we
signed for a delivery more than 3 months ago? We
do not keep delivery records longer than 90 days.
Our agents will probably not either.
Was my anonymous order delivered? Should you not specify a name in the message field from whom the gift comes or perhaps request an Anonymous order in the special instruction box, no name will be inserted on your behalf.
Do you follow up on anonymous orders? We are happy to make your order anonymous however, we do not follow up or refund anonymous orders.
we delivered on Sundays? Yes. Mothers Day
for example is on a Sunday. Otherwise No.
we delivered after 10pm at night? Yes, Very
Do we offer this as a service? By arrangement
and availability only. At the discretion of
the deliver agent.
safe, secure and easy shopping with us.
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